Terms of Service

Consulting and Coaching

All calls are done via Skype unless agreed otherwise.

Calls are done between 11am and 10pm (time in Helsinki).

Guarantees etc.

Focus Session – Ask for a refund within a year of the call to get a full refund.

Tailor-made Strategy – Ask for a refund before the second call to get a full refund.

Guide for a Year – Ask for a refund after the first call (before second payment) to get a full refund. You can cancel the remaining months of the coaching at any time, but any payments you’ve made previously will not be refunded. To cancel future payments, simply send me an email (contact {at} petersandeen {dot} com) or let me know during one of our calls. As long as you ask for the cancellation at least a full business day before the next payment, I’ll have time to cancel it.

Fast Track Mentorship – Ask for a refund after the introductory call (before second payment) to get a full refund. You can cancel the remaining months of the mentorship at any time, but any payments you’ve made previously will not be refunded.

What’s reasonable?

You get email support with many of the services. I reply to all your emails within 1-2 business days (usually faster).

In the Fast Track Mentorship, you get “unlimited” phone access to me. I hold the right to end the mentorship during the six months if you’re using the “unlimited” access excessively (e.g., three calls every day). In the case of termination of mentorship, I refund the payment for the month during which I terminate the mentorship.

Disputes

Any legal disputes are handled according to Finnish law in Helsinki’s court.